Terms and Conditions for Pasadena Mobile Car Glass

Services Provided

Pasadena Mobile Car Glass provides mobile auto glass repair and replacement services to vehicles in the Pasadena, CA area. Our services may include windshield replacement, chip and crack repair, and other related services as advertised on our website or provided through customer inquiries. These services are available via mobile units that come to your location in the Pasadena, CA and surrounding areas.

Service Booking

To schedule a service, you must provide accurate details regarding your vehicle, including the make, model, year, and a description of the damage to the glass. You may book our services via phone, our website, or through other contact methods available on our site.

Payment

Payment for services is due upon completion of the work unless otherwise agreed. We accept various payment methods, including credit/debit cards. The cost of services will be provided and agreed upon before any work begins. You are responsible for paying the full amount as quoted.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee. If your scheduled service cannot be performed due to unforeseen circumstances, we will work with you to reschedule at the earliest availability.

Customer Responsibilities

To ensure smooth service, you are responsible for providing access to the vehicle and ensuring it is in a location where we can perform the work. Please ensure that your vehicle is ready for service at the scheduled time. If the vehicle is not ready or accessible, additional charges may apply, or the appointment may need to be rescheduled.

Warranty

We offer a warranty on all services provided, which varies by service type. The warranty covers defects in materials and workmanship but does not cover damage caused by external factors after service completion, such as accidents, improper use, or environmental factors. Details of the warranty will be provided after the service is completed.

ADAS Calibration

ADAS calibration is required after certain windshield replacements or repairs to ensure that all safety and driver-assistance features are functioning properly. We will perform this calibration using industry-standard procedures. However, the effectiveness of the calibration depends on the condition of your vehicle's system and components.

Limitations of Liability

Pasadena Mobile Car Glass is not liable for any damage to your vehicle that is unrelated to the services provided. We are not responsible for pre-existing issues or damage not identified at the time of service. Our liability is limited to the cost of the service provided, and we will not be liable for any incidental, indirect, or consequential damages.

Privacy and Data Protection

We respect your privacy. Any personal data you provide to us will be handled in accordance with applicable privacy laws. For more details, please refer to our Privacy Policy, which is available on our website.

Force Majeure

Pasadena Mobile Car Glass will not be held responsible for any failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, acts of God, strikes, or government restrictions.

Modifications to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically for any updates.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Effective Date: 11/11/2025